BUYING GUIDE
1. Order directly via Hotline, Zalo, Messenger
Contact Hotline, Zalo, Messenger (this is the fastest way for 77S Chocolate to respond and serve customers immediately).
2. Order via Website
Order directly on the website: https://77schocolate.com by clicking on the box: “ADD TO CART” and “BUY NOW” below each product.
Please select quantity, product type, specify delivery time, address and we will call back to confirm order before delivery.
3. Fill in the consultation information via Email or Consultation Form
Send your details of item name, quantity, contact address and your name to
Email: grandchocolate77s@gmail.com
We will call you back to confirm your order before delivery.
4. Come directly to the showroom
Customers come directly to the company’s showroom for free consultation and purchase at 103 Tran Phu, Hai Chau Ward, Da Nang, Vietnam.
5. Service provision process
Service provision process: Reception → Quotation → Production → Delivery → Acceptance → After-sales.
- Receive requests: Via website/email/phone/meeting. Find out the product needs and customer goals.
- Consult & sign the contract: Send quotation, sample proposal, service agreement (wholesale, consignment, processing).
- Production & quality control: 77S conducts manual processing; checks standards before packaging.
- Packaging & delivery: Products are carefully packaged; update delivery status to customers.
- Confirmation & acceptance: Customers receive goods, check; feedback if any.
- After-sales & Support: If there is a problem, the customer requests an exchange or refund.